Frequently Asked Questions

What kind of businesses do you work with?

We work with a wide range of healthcare businesses, including care agencies, nursing homes, home care providers, and other businesses within the healthcare industry.

Do I have to be registered with the CQC?

Yes, to operate as a healthcare agency in England, you must register with the CQC. Otherwise, you might be liable for a penalty and/or fine.

How can Care Access Consultancy help with CQC registration?

Care Access Consultancy's CQC registration support package includes advice and guidance on registration, assistance with completion of application forms, liaison with the CQC on your behalf, training and preparation for interviews and inspections among others.

How much does it cost to work with Care Access Consultancy?

Our pricing varies based on the specific needs and services provided for each client. We offer flexible pricing options and are happy to work with clients to develop a plan that fits within their budget.

How do you ensure the confidentiality of client information?

We take the confidentiality of our clients' information very seriously. All of our team members are required to sign confidentiality agreements, and we use secure servers and other measures to protect client information.

Are you able to help businesses that are already established?

Yes, we work with both start-up and established businesses in the healthcare industry. Our services are designed to help businesses at all stages of development and can be tailored to meet the specific needs of each client.

How experienced is Care Access Consultancy's team?

Care Access Consultancy's team consists of experienced professionals who have a deep understanding of the care home industry and the regulations and requirements involved in CQC registration.

How long does it take to complete CQC registration?

The registration process can take several weeks to several months, depending on the complexity of your agency and the completeness of your application. Typically, our project timeline is approximately 2 months. Our team will work with you to ensure that your application is as complete and accurate as possible, which can help speed up the process.

How much does it cost to register with the CQC?

The cost of registration can vary depending on the size and complexity of your agency. Our team will work with you to determine the cost of registration and provide you with a detailed quote.

How often do I need to renew my registration with the CQC?

CQC registration must be renewed every 12 months. Our team will work with you to ensure that your agency remains compliant and that your registration is renewed on time.

How do you ensure that my agency remains compliant with CQC regulations?

We provide ongoing support and mentorship to ensure that your agency remains compliant. We also offer training and preparation for interviews and inspections, and can provide advice and guidance on compliance related issues.

How do you ensure that my care agency will meet all the necessary requirements and regulations to pass inspection?

Our team of experienced professionals will work with you every step of the way to ensure that your agency meets all the necessary requirements and regulations to pass inspection and become fully registered with the CQC. We will provide guidance, support, and mentorship to help you achieve compliance with CQC regulations.

How do I get started with your services?

Contact us to schedule a consultation and we will guide you through the process of getting started with our services.

Are your services affordable?

We offer competitive pricing for our services and will work with you to find a package that fits your budget.

Do you cover the whole UK?

No, currently we are only located in England but planning to expand our services across the UK soon.

What is the process for working with Care Access Consultancy?

The process typically starts with an initial consultation to understand your needs, followed by a proposal outlining our proposed services and costs. Once the proposal is accepted, we work with you to implement the services as outlined in the proposal.

Do you help with getting new clients?

As part of our package, we will guide you on obtaining new clients via marketing, references and tenders.

How much do I need to start my own care business?

The cost of starting a care business varies depending on the type of service being provided. For example, starting a temporary staffing agency may require less funding than starting a supported living facility. At Care Access Consultancy, our packages typically range from £1,500 depending on the deliverables and what’s included in the package.

Tender Writing

What types of tenders do you help with?

We assist with tenders for a variety of care services, including home care, nursing care, and supported living.

Do you have experience writing tenders for our specific industry/sector?

We have experience writing tenders across a wide range of industries and sectors, including healthcare, construction, and education. We will work closely with you to understand the specific requirements of your industry and tailor our approach accordingly.

Business Setup/Branding

How can you help me choose a name for my care business?

We offer brainstorming sessions and market research to help you choose a catchy, memorable name that reflects your brand's mission and values.

Can you help me register my business with the necessary government agencies?

Yes, we can assist with registering your business with Companies House, Corporation tax and HMRC, as well as any other necessary registrations.

Policies and Procedures

What types of policies and procedures do you provide?

We provide a wide range of policies and procedures, including health and safety, infection control, data protection, and emergency management.

PIR Writing

What is a PIR and why do I need one?

A PIR (Provider Information Return) is a document that must be submitted to the Care Quality Commission (CQC) to demonstrate that your care service meets their standards and regulations.

How can you help me complete my PIR?

We offer expert support and guidance, including an initial consultation to understand your organisation, drafting and reviewing the PIR, and providing any necessary evidence to support your claims.

Website Development & Management

What types of websites do you design?

We design and develop websites for a variety of care services, including home care, nursing care, and supported living.

Do you ensure that the websites you design are WCAG compliant?

Yes, we ensure that all websites we design and develop are WCAG compliant, to ensure accessibility for all users.

Sponsor License (Tier 2)

What is a sponsor license and why do I need one?

A sponsor license is required for organisations that want to sponsor non-European Economic Area (EEA) workers under Tier 2 of the Points-Based System.

How can you help me apply for a Sponsor License?

We can assist with the entire application process, including preparing and submitting the application, providing guidance on the necessary documentation, and assisting with any follow-up requirements.